Proper documentation is the most important part of an insurance claim process. Most of your claim will fall back on imaging, especially if there are disagreements, so after the loss be sure to take lots of photos. Our team will be sure to thoroughly document the property, however, we ask that you create a detail list of anything removed from the home along with photos. This may include the clothes on your back, especially if they are damaged after dealing with the loss.

Many times when you have a loss, windows and doors are broken. It is important to secure your valuables immediately. This may include boarding up doors/windows. Placing a lock and hasp along with a lockbox is recommended. If you are unable to perform these actions yourself, we work with strategic partners to ensure your property is cared for properly. When you get the chance, if the home is uninhabitable, we recommend removing any and all valuables, money, and jewelry from the home.

Mitigate damages to sentimental items. The building and basic non-sentimental items can be replaced, however, your sentimental belongings cannot. Photos, family heirlooms, and meaningful belongings are the most important things in our households. We have many organizations at our disposal that can help with this, and if you are unable to handle this process yourself, the insurance carrier will cover any cost incurred while securing and protecting these items in your property.

As the property owner, you have responsibilities to prevent further damage to the property. This includes, but is not limited to, tarping the roof, extracting any water, drying the property, and taking any other action to prevent additional damages.